Audiology in the time of COVID-19: practices and opinions of audiologists in the UK

Abstract

Objective

To document changes in audiology practice resulting from COVID-19 restrictions and to assess audiologists’ opinions about teleaudiology.

Design

A survey consisting of closed-set and open-ended questions that assessed working practices during the COVID-19 restrictions and audiologists’ attitudes towards teleaudiology.

Sample

About 120 audiologists in the UK recruited via snowball sampling through social media and emails.

Results

About 30% of respondents said they had used teleaudiology prior to COVID-19 restrictions; 98% had done at the time of survey completion, and 86% said they would continue to do so even when restrictions are lifted. Reasons for prior non-use of teleaudiology were associated with clinical limitations/needs, available infrastructure and patient preferences. Respondents believe teleaudiology will improve travel, convenience, flexibility and scheduling, that it will have little/no impact on satisfaction and quality of care, but that it will negatively impact personal interactions. Concerns about teleaudiology focussed on communication, inability to conduct some clinical procedures and technology.

Conclusions

Respondents’ experience with teleaudiology has generally been positive however improvements to infrastructure and training are necessary, and because many procedures must be conducted in-person, it will always be necessary to have hybrid-care pathways available.

Keywords:

• Tele-audiology/tele-health
• pediatric
• hearing-aids
• tinnitus

Correction Statement

This article has been republished with minor changes. These changes do not impact the academic content of the article.

Disclosure statement

There are no conflicts of interest to declare

Additional information

Funding

This research was supported by the NIHR Manchester Biomedical Research Centre. The views expressed are those of the author(s) and not necessarily those of the NHS, the NIHR or the Department of Health.