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Original Articles

A randomised, controlled trial of clinically implementing online hearing support

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Pages 472-480 | Received 24 Aug 2021, Accepted 24 Mar 2022, Published online: 18 Apr 2022
 

Abstract

Objective

The research-oriented objective of this study was to document the effectiveness of online support for hearing aid (HA) users compared with traditional support.

Design

This study is a randomised controlled trial with parallel group design. The research-oriented objectives were evaluated using the Hearing Handicap Inventory for the Elderly (HHIE) and the Communication Strategies Scale (CSS) at baseline and immediately postintervention.

Study sample

Selected clients at five different clinics were randomised to an intervention group (n = 78) that took part in online hearing support and a control group (n = 58) that received standard care.

Results

The analyses (intention-to-treat) showed statistically significant improvements in the HHIE-total and Emotional subscale scores for the intervention group compared with the control group. The intervention group also showed significantly greater improvement in the CSS-total and Verbal and Nonverbal subscale scores. A subgroup analysis was performed including two groups: HA use <1 year and HA use >1 year. A statistically significant improvement was found for the HA users >1 year compared with HA use <1 year.

Conclusions

It is effective to clinically include online hearing support for HA users when addressing self-perceived hearing difficulties and to sharpen communication strategy skills.

Acknowledgments

The authors would like to thank the participants in this study. We also thank the clinicians and operation managers at the Hearing Organization, VRG, Sweden, for their administrative support. We are also grateful to Elisabet Sundevall Thorén for her valuable input when planning this study.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This work was supported by Region Västra Götaland, Habilitation & Health, Research and Development and Hearing Organisation.

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