Information Technology Implementation And Adoption In Relation To Electronic Medical Records

Abstract

The use of information technology in health care fields is often touted as a way to lower the spiraling costs of health care while making it more accessible to both patient and physician. Faced with increasing government regulations and eroding profit margins, Blocker Medical Associates¹ has made a bold decision to implement an electronic medical record and reengineer its office work processes. This case follows Blocker Medical Associates’ journey through the first stage of a three-stage electronic medical record implementation model. Additionally, this case focuses on the physicians’ interactions and resistance to the adoption of electronic medical records.

Keywords:

• Electronic medical record (EMR)
• Diffusion of innovation
• Information system (IS) implementation
• Adoption of HIS

Additional information

Notes on contributors

Elaine R. Winston

Elaine Winston is an Associate Professor of Information Technology at Hofstra University. She earned a Ph.D. in Information and Management Planning Systems at City University of New York. Her work has appeared in a variety of journals including Expert Systems with Applications, Journal of Computer Information Systems and Journal of End User Computing. Dr. Winston is on the editorial board of the Journal of Organizational and End User Computing. She gives Medical Grand Rounds at the North Shore/LIJ Health System.

B. Dawn Medlin

B. Dawn Medlin is the Chair of the Department of Computer Information Systems, John A. Walker College of Business, at Appalachian State University in Boone, NC. She has published in journals such as The Journal of Information Systems Security, Information Systems Security, International Journal of Electronic Marketing and Retailing, and the International Journal of Healthcare Information Systems and Informatics. Additionally, she has taught at the Université d’Angers and Addis Ababa University in Ethiopia.