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Notes
1 At the project level, there are black belts, master black belts, green belts, yellow belts, and white belts. These people conduct projects and implement improvements. For more details, please visit http://asq.org/learn-about-quality/six-sigma/overview/belts-executives-champions.html.
Additional information
Notes on contributors
Sumedha Chauhan
Sumedha Chauhan is assistant professor at Indian Institute of Management, Rohtak, India. She has completed her doctorate in the area of Information Systems from Management Development Institute (MDI), Gurgaon, India. She has published various research papers in reputed international journals, such as Computers & Education, Information Systems Management, Journal of Enterprise Information Management, Digital Policy, Regulation and Governance, and Electronic Government.
Sandeep Goyal
Dr. Sandeep Goyal is a techno-management professional having more than 20 years of professional experience in the technology landscape. He has worked with the technology organizations, such as TCS, Amdocs, EDS, and HCL Technologies. He has worked across different geographies globally in the client delivery side, wherein the focus area involved taking a deep-dive into understanding the customers’ business requirements, analyzing the same, and developing the suitable technology solutions for the same. The underlying goal has been on balancing the expectations of all stakeholders and meeting the scope, schedule, cost, quality, and customer satisfaction parameters. Definitely, the primary objective and performance criterion has been the economic realization for the involved stakeholders. He is certified in information technology infrastructure library (ITIL), six sigma black beltFootnote1
1 At the project level, there are black belts, master black belts, green belts, yellow belts, and white belts. These people conduct projects and implement improvements. For more details, please visit http://asq.org/learn-about-quality/six-sigma/overview/belts-executives-champions.html.
, and project management professional (PMP). Besides industry expertise, he has been involved as a visiting faculty and industry expert to the leading management and technology institutions in India. The subject areas involve ecommerce strategy, globalization, social entrepreneurship, and business models. He is also a keen researcher and case study writer. He has published more than 18 research articles in leading international business management journals, and 7 teaching cases in Ivey Publishing and Emerald Emerging Markets Case Studies (EEMCS). He is a reviewer with top management journals like Thunderbird International Business Review, Journal of Management Development, North American Case Research Association, EEMCS, Journal of Cleaner Production, and Long Range Planning.