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Original Articles

Understanding Nurse Perceptions of a Newly Implemented Electronic Medical Record System

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Pages 247-262 | Received 20 Sep 2011, Accepted 09 Nov 2011, Published online: 14 Dec 2011
 

Abstract

Nurses are the frontline of healthcare; however, there has been little theoretically-driven research on their acceptance of information technology use in care delivery. This research utilized the unified theory of acceptance and use of technology (UTAUT) model to understand how hospital nurses perceived the implementation of a new electronic medical record (EMR) system. This study used mix methods. The survey responses indicated that social influence and performance expectancy were significant factors in system adoption. Effort expectancy did not have a significant influence on the intention to use the EMR. The interviews were utilized to better understand these results. The UTAUT model highlighted factors that are important to nurses during an EMR deployment and can help in future implementations of technology in healthcare.

Acknowledgments

This research was made possible through Michigan State University, College of Communication Arts and Sciences. The researcher would like to thank Pamela Whitten and Rose Young for their support, insight, and feedback.

Notes

**Correlation is significant at the 0.01 level (2-tailed).

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