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Articles

How Might Action Learning Be Used to Develop the Emotional Intelligence and Leadership Capacity of Public Administrators?

Pages 205-242 | Published online: 18 Apr 2018
 

Abstract

Action learning is a powerful tool for self-awareness and group-awareness that accomplishes four objectives simultaneously: (1) it helps organizations solve urgent problems, (2) it helps build groups that learn, (3) it helps enhance the leadership skills of group members, and (4) it helps develop the emotional intelligence of individuals and groups as a whole. This article explains the use of action learning to help develop the emotional intelligence and leadership capacity of senior public administrators in the U.S. government and the European Commission.

Additional information

Notes on contributors

Robert Kramer

Robert Kramer teaches action learning at American University in Washington, D.C. He directed the executive MPA program at AU from 2002–2005. In 2004, he won the Curriculum Innovation Award from ASPA for infusing action learning into AU’s executive program. He has consulted to three universities on how to use action learning for leadership development: Roger Williams University (U.S.), Corvinus University (Budapest), and University of Sharjah (United Arab Emirates). He may be reached at [email protected].

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