Team Creativity in Public Healthcare Organizations: The Roles of Charismatic Leadership, Team Job Crafting, and Collective Public Service Motivation

Abstract

Our research seeks to examine how and when charismatic leadership exercises influence on the creative behavior of teams in the public healthcare sector. Team creativity can contribute to the ongoing healthcare quality improvement as well as organizational growth. Our research proposes a model in which charismatic leadership has a direct impact on team creativity and an indirect impact on it via team job crafting as a mediator, as well as interacts with collective public service motivation to foster team job crafting. By utilizing the data from physicians and nurses in public hospitals in Vietnam, this study provides empirical evidence for the proposed model. Contributions to theory and practice, as well as paths for future research, are discussed.

Keywords:

• charismatic leadership
• public service motivation
• team creativity
• team job crafting
• Vietnam

Additional information

Notes on contributors

Trong Tuan Luu

Trong Tuan Luu is currently a senior lecturer at the Swinburne Business School, Swinburne University of Technology, Hawthorn, Australia. He received his master’s degree from Victoria University, Australia and Ph.D. degree in management from the Asian Institute of Technology (AIT), Thailand. His research interests include organizational behavior, human resource management, and healthcare management in both private and public sectors. Widely published, his research has appeared in refereed academic journals, such as Journal of Business Ethics, Public Management Review, Personnel Review, Group & Organization Management, Knowledge Management Research & Practice, Tourism Management, Journal of Sustainable Tourism, among others.

Chris Rowley

Chris Rowley is a professor in Kellogg College, University of Oxford, UK. He is a well-known figure in the Human Resource Management and Asia business and management areas. He is the editor of the journal Asia Pacific Business Review, and is an editorial board member for leading international journals. He is a respected author, and has published over 500 articles, books, book chapters, and other contributions on knowledge transfer outputs.

Cong Khai Dinh

Dinh Cong Khai is currently a senior lecturer at the University of Economics Ho Chi Minh City (UEH). He is the dean of the School of Government and director of the Institute of Public Policy. He earned his Ph.D. in Economics from the University of Colorado, Boulder. His research interests cover public policy, public management, and economics.

David Qian

David Qian is a lecturer in the Department of Management and Marketing, Swinburne Business School, Swinburne University of Technology, Australia. He completed his Ph.D. with CQ University. His research interests include organizational behavior and cultural studies.

Hanh Quyen Le

Hanh Quyen Le is a research student at the Swinburne Business School, Swinburne University of Technology, Australia. Her research interests include leadership and organizational behavior.