![Sample our Information Science journals, sign in here to start your FREE access for 14 days]({"type":"image" , "src" : "/sda/5940/TOC-Subject-Sample-2021-Communication-Studies.jpg"})
Abstract
This article explores the transformation from the traditional service delivery model of a hospital library (patrons come to the library to request materials and information) to a more dynamic service delivery model where library staff deliver all services on clinical floors, participate in clinical rounds, and teach in staff and physician offices. This model is similar to the “informationist role.” The article discusses the “Information Takeout and Delivery Service” model and includes usage statistics comparing 2005 to 2008. It also shows that data from a questionnaire of 50 library users who were identified as “active library users” illustrate that this change in service had a positive effect on staff, physicians, and on patient care.
The author wishes to thank former colleagues L. Barber, A. K. Pullattayil, C. Oakes, N. Bansil, and C. Alcalde for their assistance, support, and enthusiasm for this project. He also honors the request of the Research Ethics Department of the hospital that the confidentiality of the hospital be respected.