Evaluation of Library Usage and Attitudes of Residents and Fellows: Results of 2017 - 2019 Surveys

ABSTRACT

The Cleveland Clinic Libraries wanted to evaluate what services are used by residents and fellows and their attitudes regarding library services. All exiting residents and fellows completed a voluntary survey regarding their usage of library services. The survey measured demographics of the respondents, their usage of library space, interlibrary loan services, training opportunities, and a wish list of services for future consideration. Over a three-year period (2017–2019), 823 of 1305 residents and fellows responded. The results showed interlibrary loan as the most used service, library space for study was second, and library staff assistance was third. The library study also shed light on the activity of residents and fellows who did not have a library account, but used library services.

KEYWORDS:

• Graduate medical education
• internship and residency
• residency education
• postgraduate education
• libraries
• medical libraries
• hospital library
• digital library
• library services
• surveys and questionnaires
• attitude of health personnel

Acknowledgments

This research article is a report of the author’s MLA-Research Training Institute research project from the 2019-2020 cohort. I would like to acknowledge the help of Dr. Connie Cottrell, Cleveland Clinic Nursing Institute, in the preparation of the IRB protocol and SPSS calculations

Disclosure statement

No potential conflict of interest was reported by the author.