482
Views
0
CrossRef citations to date
0
Altmetric
Research Article

The Best RX is Better UX: Redesigning, Migrating, and Usability Testing a Hospital Library Website

ORCID Icon, , , &
Pages 58-82 | Received 02 Feb 2023, Accepted 28 Feb 2023, Published online: 17 May 2023
 

ABSTRACT

The John S. Marietta Library team provides onsite services as part of a collaborative agreement between the UNT Health Science Center and JPS Health Network. The team was tasked with migrating the hospital library website to a new content management system (CMS) in Summer 2021. The migration project provided an opportunity to reimagine the look and feel of the website and conduct usability testing to improve user experience (UX). Conducting thorough usability testing with a diverse group of clinicians and staff provided valuable insights regarding the search behavior and needs of this unique patron population.

Acknowledgments

The authors would like to acknowledge the outstanding usability testing participants for their dedication, time, and contributions to this project.

Adaptation note

This project was adapted from a South Central Chapter/Medical Library Association 2022 poster presentation and Medical Library Association 2023 lightning talk by the same name.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.