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Research Article

Engineering culture: logics of optimization in music, games, and apps

ORCID Icon, ORCID Icon & ORCID Icon
Pages 161-175 | Received 29 Nov 2019, Accepted 20 May 2021, Published online: 25 Jun 2021
 

ABSTRACT

This article investigates the ways content producers, marketers, and other promotional stakeholders work to optimize cultural goods and services for platform-dependent production, distribution, and monetization. We are particularly interested in how content creators find novel ways to work within, around, and even against platform politics and policies by manipulating algorithms, business models, and guidelines, or otherwise readying their content for optimal circulation on multiple platforms. Through comparative cases of music, games, and apps that draw on trade press and industry discourse, institutional and financial analysis, and select interviews with musicians, we consider various forms of, and strategies for, what we call cultural optimization. We draw on these instances to better understand the similarities and differences in the optimization of cultural content and metadata for economic or cultural gains. We hope our comparative approach reveals different conceptions of the term optimization, and that this term—in all its digital, financial, and cybernetic connotations—might prompt new ways of thinking about the interactions between content, (meta)data, platforms, and culture that have long shaped the circulation of cultural goods.

Acknowledgements

The authors would like to thank this themed issue's Guest Editors, Fenwick McKelvey and Joshua Neves, for their guidance and feedback; thanks also to the others who reviewed and worked on this text. David thanks Rob. Rob thanks Jeremy. Jeremy thanks David.

Notes

1 CyberPR, “YouTube Optimization for Musicians,” CyberPR, 2020, https://www.cyberprmusic.com/8-ways-make-next-youtube-video-better-last/.

2 Chartboost, “The Mobile Game Dev's Guide to App Store Optimization,” Chartboost, April 26, 2020, https://www.chartboost.com/blog/mobile-game-devs-guide-app-store-optimization/.

3 John Rampton, “The Beginner's Guide to App Store Optimization,” Forbes, October 16, 2015, https://www.forbes.com/sites/johnrampton/2015/10/16/the-beginners-guide-to-app-store-optimization/#4695072823f1.

4 Anne Helmond, “The Platformization of the Web: Making Web Data Platform Ready,” Social Media + Society 1, no. 2 (2015): 1–11, https://doi.org/10.1177/2056305115603080.

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6 Tarleton Gillespie, Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions that Shape Social Media (New Haven, CT: Yale University Press, 2018); Robert Gorwa, “What Is Platform Governance?” Information, Communication & Society 22, no. 6 (2019): 854–71; Fenwick McKelvey and Robert Hunt, “Discoverability: Toward a Definition of Content Discovery Through Platforms,” Social Media + Society 5, no. 1 (2019): 1–15, https://doi.org/10.1177/2056305118819188.

7 Bill Ryan, Making Capital from Culture: The Corporate Form of Capitalist Cultural Production (Berlin: Walter de Gruyter, 1991); David Hesmondhalgh, The Cultural Industries, 2nd ed. (Thousand Oaks, CA: Sage, 2007).

8 Malte Ziewitz, “Shady Cultures,” Society for Cultural Anthropology, April 28, 2017, https://staging.culanth.org/fieldsights/shady-cultures; “Rethinking Gaming: The Ethical Work of Optimization in Web Search Engines,” Social Studies of Science 49, no. 5 (2019): 707–31; Matteo Pasquinelli, “Google's PageRank Algorithm: A Diagram of the Cognitive Capitalism and the Rentier of the Common Intellect,” in Deep Search: The Politics of Search Beyond Google, ed. Konrad Becker and Felix Stadler (London: Transaction Publishers, 2009), 152–62.

9 Gillespie, Custodians of the Internet; Gorwa, “What Is Platform Governance?”; Nieborg and Poell, “The Platformization of Cultural Production.”

10 Nieborg and Poell, “The Platformization of Cultural Production.”

11 Keith Negus, Music Genres and Corporate Cultures (London: Routledge, 1999).

12 Taina Bucher, “Want to Be on the Top? Algorithmic Power and the Threat of Invisibility on Facebook,” New Media & Society 14, no. 7 (2012): 1165; Tarleton Gillespie, “Algorithmically Recognizable: Santorum's Google Problem, and Google's Santorum Problem,” Information, Communication & Society 20, no. 1 (2017): 64; Kelley Cotter, “Playing the Visibility Game: How Digital Influencers and Algorithms Negotiate Influence on Instagram,” New Media & Society 21, no. 4 (2019): 895–913.

13 McKelvey and Hunt, “Discoverability,” 1.

14 David Beer, Metric Power (London: Palgrave Macmillan, 2016).

15 “IFPI Global Music Report 2019,” IFPI, April 2, 2019, https://www.ifpi.org/news/IFPI-GLOBAL-MUSIC-REPORT-2019.

16 Jeremy Wade Morris, “Music Platforms and the Optimization of Culture,” Social Media + Society 6, no. 3 (2020): 7, https://doi.org/10.1177/2056305120940690.

17 Morris, “Music Platforms and the Optimization of Culture.”

18 Though, see Hubert Léveillé Gauvin, “Drawing Listener Attention in Popular Music: Testing Five Musical Features Arising from the Theory of Attention Economy,” Musicae Scientiae 22, no. 3 (2018): 291–304.

19 “Simon,” personal communication, 2019.

20 Dan Kopf, “The Economics of Streaming Is Making Songs Shorter,” Quartz, January 17, 2019, https://qz.com/1519823/is-spotify-making-songs-shorter/; Hubert Léveillé Gauvin, “On Popular Music and Media: Analyzing Changes in Compositional Practices and Music Listening Choice Behavior Using Attention Economy Principles” (Ph.D. diss., Ohio State University, 2018).

21 Elias Leight, “Why Are Albums So Long Right Now?” Rolling Stone, February 22, 2018, https://www.rollingstone.com/music/music-news/why-are-albums-so-long-right-now-203591/.

22 Steve Collins and Pat O’Grady, “Off the Charts: The Implications of Incorporating Streaming Data into the Charts,” in Networked Music Cultures: Contemporary Approaches, Emerging Issues, ed. Raphaël Nowak and Andrew Whelan (London: Palgrave Macmillan, 2016), 151–69.

23 Malcolm Manswell, quoted in Leight, “Why Are Albums So Long Right Now?”

24 Robert Prey, Marc Esteve Del Valle, and Leslie Zwerwer, “Platform Pop: Disentangling Spotify's Intermediary Role in the Music Industry,” Information, Communication & Society (2020): 1–19, https://doi.org/10.1080/1369118X.2020.1761859.

25 United States Securities and Exchange Commission, “Form F–1 Registration Statement, Spotify Technology, S.A.,” March 23, 2018, 109–11, https://www.sec.gov/Archives/edgar/data/1639920/000119312518092759/d494294df1a.htm.

26 Emanuele Arielli, “Taste and the Algorithm,” Studi Di Estetica, no. 12 (2018): http://mimesisedizioni.it/journals/index.php/studi-di-estetica/article/view/628. They are interdependent because content first needs to be found to be engaged with, while at the same time algorithms are designed to surface content that is more deeply engaged with.

27 Ibid., 79.

28 Daniel Ek, quoted in John Seabrook, “Revenue Streams: Is Spotify the Music Industry's Friend or Its Foe?” New Yorker, November 17, 2014, https://www.newyorker.com/magazine/2014/11/24/revenue-streams.

29 “Spotify for Brands,” Spotify, n.d., https://ru.spotifyforbrands.com/en-RU/ (accessed May 17, 2021).

30 Arielli, “Taste and the Algorithm,” 79.

31 “Promotion—Guide,” Spotify for Artists, n.d., https://artists.spotify.com/guide/promotion (accessed October 30, 2020).

32 Patrik Wikström and Robert Burnett, “Same Songs, Different Wrapping: The Rise of the Compilation Album,” Popular Music and Society 32, no. 4 (2009): 507–22.

33 Elena Razlagova, “The Past and Future of Music Listening: Between Freeform DJs and Recommendation Algorithms,” in Radio's New Wave: Global Sound in the Digital Era, ed. Jason Loviglio and Michele Hilmes (London: Routledge, 2013), 62–76; Tiziano Bonini and Alessandro Gandini, “‘First Week Is Editorial, Second Week Is Algorithmic’: Platform Gatekeepers and the Platformization of Music Curation,” Social Media + Society 5, no. 4 (2019): 1–11, https://doi.org/10.1177/2056305119880006.

34 Raymond Williams, Television: Technology and Cultural Form, 2nd ed. (London: Routledge, 2003), 86.

35 José Van Dijck and Thomas Poell, “Understanding Social Media Logic,” Media and Communication 1, no. 1 (2013): 2–14.

36 Stuart Dredge, “AI Music Reveals Its Plans for ‘Shape-Changing Songs,’” Music Ally, August 8, 2017, https://musically.com/2017/08/08/ai-music-shape-changing-songs/; Thomas Poell et al., “The Platformization of Cultural Production” (panel, Association of Internet Researchers Annual Conference, Tartu, Estonia, October 19, 2017).

37 Maria Eriksson, “Online Music Distribution and the Unpredictability of Software Logistics” (Ph.D. diss., Umeå University, 2019); Jeremy Wade Morris, Selling Digital Music, Formatting Culture (Oakland: University of California Press, 2015).

38 Maria Eriksson, “The Editorial Playlist as Container Technology: On Spotify and the Logistical Role of Digital Music Packages,” Journal of Cultural Economy 13, no. 4 (2020): 10.

39 Morris, “Music Platforms and the Optimization of Culture,” 3.

40 Nieborg and Poell, “The Platformization of Cultural Production,” 4277.

41 F. Ted Tschang, “Videogames as Interactive Experiential Products and Their Manner of Development,” International Journal of Innovation Management 9, no. 1 (2005): 103–31.

42 Nick Montfort and Ian Bogost, Racing the Beam: The Atari Video Computer System (Cambridge, MA: MIT Press, 2009), 1.

43 Arielli, “Taste and the Algorithm.”

44 Carly A. Kocurek, Coin-Operated Americans: Rebooting Boyhood at the Video Game Arcade (Minneapolis: University of Minnesota Press, 2015).

45 Aphra Kerr, The Business and Culture of Digital Games Gamework/Gameplay (Thousand Oaks, CA: Sage, 2006).

46 Jan Švelch, “Resisting the Perpetual Update: Struggles against Protocological Power in Video Games,” New Media & Society 21, no. 7 (2019): 1594–612.

47 David B. Nieborg, “Free-to-Play Games and App Advertising: The Rise of the Player Commodity,” in Explorations in Critical Studies of Advertising, ed. James F. Hamilton, Robert Bodle, and Ezequiel Korin (London: Routledge, 2017), 28–41.

48 Elizabeth Evans, “The Economics of Free Freemium Games, Branding and the Impatience Economy,” Convergence: The International Journal of Research into New Media Technologies 22, no. 6 (2016): 563–80.

49 Peter Kafka, “The App Boom Is Over,” Recode, June 8, 2016, https://www.recode.net/2016/6/8/11883518/app-boom-over-snapchat-uber.

50 “iPhone App Store Downloads Top 10 Million in First Weekend,” Apple Newsroom, July 14, 2008, https://www.apple.com/newsroom/2008/07/14iPhone-App-Store-Downloads-Top-10-Million-in-First-Weekend/; “Apple's App Store Downloads Top 15 Billion,” Apple Newsroom, July 7, 2011, https://www.apple.com/newsroom/2011/07/07Apples-App-Store-Downloads-Top-15-Billion/.

51 Timothy F. Bresnahan, Jason P. Davis, and Pai-Ling Yin, “Economic Value Creation in Mobile Applications,” in The Changing Frontier: Rethinking Science and Innovation Policy, ed. Adam B. Jaffe and Benjamin F. Jones (Chicago: University of Chicago Press, 2014), 233–86.

52 Johannes Borchardt, “App Store Optimization (ASO) (1/5): Keywords & Description,” Droid-Blog, June 23, 2011, http://droid-blog.net/2011/06/23/app-store-optimization-aso-14-keywords-description/.

53 Sarah Perez, “ASO (App Store Optimization) Is the New SEO, and Here's a Tool to Do It,” TechCrunch, February 28, 2012, https://techcrunch.com/2012/02/28/aso-app-store-optimization-is-the-new-seo-and-heres-a-tool-to-do-it/.

54 Ibid.

55 Lee Wilson, “A Complete Guide to App Store Optimization (ASO),” Search Engine Journal, March 14, 2018, https://www.searchenginejournal.com/app-store-optimization-how-to-guide/241967/#close.

56 Lauren Goode, “App Store 2.0: The App Store Changed the Way We Buy Software. Can Apple Do It Again?” The Verge, June 8, 2016, https://www.theverge.com/2016/6/8/11880730/apple-app-store-subscription-update-phil-schiller-interview; “Search Ads on Google Play and New App Promo Tools Roll Out to Advertisers and Developers,” Google Inside AdWords, July 29, 2015, https://adwords.googleblog.com/2015/07/launching-search-ads-on-play.html.

57 Sophie Bishop, “Managing Visibility on YouTube through Algorithmic Gossip,” New Media & Society 21, nos. 11–12 (2019): 2589–606.

58 Josh Kocaurek, “Deconstructing the App Store Ranking Algorithms [Infographic],” Appsposure, August 3, 2017, https://appsposure.com/app-store-ranking-algorithms/.

59 Stefano Comino, Fabio M. Manenti, and Franco Mariuzzo, “Updates Management in Mobile Applications: iTunes Versus Google Play,” Journal of Economics & Management Strategy 28, no. 3 (2019): 392–419.

60 David Beer, “Envisioning the Power of Data Analytics,” Information, Communication & Society 21, no. 3 (2018): 465–79.

61 Beer, Metric Power, 128.

62 Caitlin Petre, Brooke Erin Duffy, and Emily Hund, “‘Gaming the System’: Platform Paternalism and the Politics of Algorithmic Visibility,” Social Media + Society 5, no. 4 (2019): 1–12, https://doi.org/10.1177/2056305119879995.

63 Nieborg and Poell, “The Platformization of Cultural Production.”

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