Abstract
This article discusses the implementation of an ergonomics program for controlling the risk of musculoskeletal disorders and improving worker comfort and efficiency at the Library of Congress. Library work entails extensive handling of books and boxes, use of computer workstations, and typical office and maintenance work. Between 1991 and 1994 ergonomic training was provided to approximately 1400 office workers in two departments. During 1991,12 cases of work-related musculoskeletal disorders of gradual-onset were reported. Total compensation cost for that year was $858,363. In 1992 it was decided to develop a formal ergonomics program, which entailed a commitment by upper management, establishment of a coordinating committee, and development by the committee of a written plan that included health and risk factor surveillance, interventions, and training. The committee received 18 hours of training and conducted pilot job analyses and interventions. Key features of the program included goal statements, organization commitments, and specification of program tasks. Due to budget constraints, staff participation was voluntary. Consultants provided training for committee members and engineering analysis to support job analysis and design. In 1994 and 1995 the Library spent nearly $108,000 on training and consulting services and $510,000 on ergonomics interventions, while approximately $1,970,000 was spent on workers' compensation claims. Interventions included materials-handling devices, furniture, floor mats, lamps, glare screens, seating, copy holders, CPU stands, monitor pedestals, and shelving. Employees have been cooperative and demonstrated reasonable expectations and respect for management's attempt to improve their jobs. Data are not yet available to evaluate the effect of the program on workers' compensation costs.