Understanding Multigenerational Work-Value Conflict Resolution

Abstract

Numerous sources report increased conflict between the four generations currently in the workplace resulting in organizational problems. The conclusion of this study is that age-related life-stage researchers and birth-year-cohort researchers provide significant scholarly evidence that can be used to determine the “why and how” of generational work-value differences’ impact on employee productivity. There is a significant relationship between generational cohorts and conflict created by generational work-value differences. A generational management practices model was developed that provides a scholarly basis for managers to make informed decisions about how they can shape workforce strategies and management practices for a generationally-diverse workplace.

KEYWORDS:

• Baby Boomer
• generation gap
• Generation X
• Generation Y
• generational conflict
• generational differences
• Millennials
• multi-generational
• Traditionalists
• Veterans