The Emotional Resilience Scale (ERS): Measuring employee well-being

Abstract

The COVID-19 pandemic has had a severe impact on employees’ well-being and business outcomes throughout the world. The purpose of the present study was to develop a short measure of well-being to identify vulnerable employees. The Emotional Resilience Scale (ERS) was validated in a longitudinal design, using a sample of 193 participants. Results revealed high internal and test-retest reliability. Factor Analysis showed that the ERS is best viewed as unidimensional. The ERS exhibited a strong association with the mental health continuum (short form) measure, and moderate associations with emotional exhaustion and job satisfaction. Implications and limitations for future research are discussed.

Keywords:

• COVID-19
• emotional exhaustion
• employee well-being
• job satisfaction
• mental health
• resilience
• well-being measure

Acknowledgements

We would like to express our gratitude to Ms. Sonja Kohn of BestFit Ltd, for her contribution.

Disclosure statement

No potential conflict of interest was reported by the author(s).