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ABSTRACT
The construction industry plays an important role in the upliftment of a country’s economy. Thus, the satisfaction of workers in the construction industry is of prime importance, since it is believed that satisfied working staff will be more efficient and effective. Therefore, it becomes crucial to understand the factors that may influence the satisfaction of the workforce. Among these factors, recently, welfare facilities have received much attention. In this study, welfare facilities such as health, hygiene, eating, drinking, resting, safety, and transportation play a vital role in the satisfaction of workers in the construction industry. Furthermore, a questionnaire survey was used to collect data from 203 civil engineers in Balochistan, Pakistan. The data was analyzed using Partial Least Squares-Structural Equation Modelling (PLS-SEM). Consequently, the empirical findings indicated that providing welfare facilities have a significant positive impact on the satisfaction of workers. Additionally, the results indicate that among the facilities, transportation and hygiene facilities are the major requirements of civil engineers. Hence, it can be concluded from the findings that organizations that are involved in construction projects, wish to increase the satisfaction of workers and success rate, they should focus on providing welfare facilities to their employees.
Disclosure statement
No potential conflict of interest was reported by the author(s).