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Research Article

Sigma metric used to evaluate the performance of haematology analysers: choosing an internal reference analyser for the laboratory

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Article: 2277498 | Received 11 Feb 2023, Accepted 25 Oct 2023, Published online: 02 Nov 2023

ABSTRACT

Introduction

The sigma metric offers a quantitative framework for evaluating process performance in clinical laboratories. This study aimed to evaluate the analytical performance of automated analysers in haematology laboratories, using the sigma metric to choose the best analyser as an internal reference analyser.

Materials and Methods

internal quality control (IQC) data were collected for 6 months from SNCS, and the sigma value was calculated for 9 haematology analysers in the laboratory.

Results

For the normal control level, a satisfactory mean sigma value ≥3 was observed for all of the studied parameters of all automated analysers. For the low control level, platelet (PLT) count by Instrument (Inst.) G performed poorly, with a mean sigma value <3. Inst. H, with all parameters’ sigma values >4, performed best and was chosen as the internal reference analyser.

Conclusion

The sigma metric can be used as a guide to choose the QC strategy and plan QC frequency. It can facilitate the comparison of the same assay performed by multiple systems.

Introduction

Quality control is the foundation of monitoring and detecting errors during analysis, ensuring the generation of reliable test results that correctly represent the clinical status of the patients with a satisfactory degree of precision and accuracy [Citation1,Citation2]. ISO15189 dictates that the laboratory should ensure the quality of the analytes while also keeping their agreement that they be obtained from different analysers in one laboratory when they can [Citation3]. In this study, our haematology laboratory participated in the external quality assessment (EQA) activity of the National Center for Clinical Laboratory (NCCL) of China twice a year as an external quality assessment (EQA) to ensure accuracy, while running quality control samples each day for IQC to ensure precision. The haematology laboratory has 9 of the same automated analysers (Inst. A to Inst. I). We wanted to set one of them as the internal reference analyser to participate in the EQA. Then, the other 8 analysers would be calibrated to agree with the internal reference analyser. Therefore, the best analyser was chosen as the internal reference analyser. Anyone of them could be chosen as an internal reference analyser while they were new. With everyday use, their performance has changed. To judge which one is the best, we decided to use the sigma metric, which was a revolutionary measure in the quality management system (QMS) developed in the mid-1980s by Motorola, Inc. for eradicating defects in manufacturing [Citation4,Citation5].

The sigma metric is measured on a scale of 0–6, with 6 being world-class and 3 being the minimum level of acceptable performance [Citation6]. This study aimed to evaluate the analytical performance of automated analysers in the haematology unit by using the sigma-metric approach and use this metric to choose an internal reference analyser. Appropriate IQC procedures were selected for each analyte on the 9 automated analysers using the sigma metric. Quality goal index (QGI) analyses were further performed to identify problems related to the measurement procedures for analytes with a sigma value below 4.

Materials and methods

Materials

The instruments were all of the SYSMEX XN 1000 model (Inst. A-I) manufactured by the Japanese company SYSMEX [Citation7].

The SYSMEX series uses the impedance direct current (DC) detection method for red blood cell (RBC) count and PLT count, while for haematocrit (HCT) % cumulative, the RBC height detection method is used [Citation7,Citation8].

The frequency of IQC was once per day. Two levels for the complete blood count (CBC) for the SYSMEX series were provided by (XN CHECK®): low (level 1; lot 1: 20751101; lot 2: 21311101; lot 3: 21871101), normal (level 2; lot 1: 20751102; lot 2: 21311102; lot 3: 21871102).

TEa

The total allowable error (TEa) includes random error and systematic error. The recommended allowable error values for analytes according to the requirements of the Health Industry Standards of the People’s Republic of China (WS/T 406-2012) are presented in .

Table 1. Sigma metric for the different instruments in this study at two levels of quality control.

Precision

The coefficient of variation (CV) was used as an imprecise representation of precision. The IQC data were collected prospectively by the Sysmex Network Communication System (SNCS), an online QC system connecting the laboratory and Sysmex by a dedicated network that provides services such as ‘online QC’ to support laboratory technicians, [Citation9] from January to September 2022, including 3 different batches (lot 1 to lot 3) ().

The coefficient of variation (CV)[Citation10] was calculated by the following formula: CV(%) = [Standard Deviation (SD) ∕Mean] × 100. The average CV was defined for each automated analyser (CVaverage), which was calculated by the following equation: CVaverage(%) = [ (CVlot12+ CVlot22+ CVlot32)/3]1/2.

Bias

SNCS provides a monthly program, the External Quality Assessment Scheme (EQAS), from which bias was calculated by the following equation:

Bias = (Our EQAS result−per group mean using the same instrument and method)/(per group mean using the same instrument and method). The average bias was defined for each automated analyser (Biasaverage), which was calculated by the following equation: Biasaverage = (︱Biaslot1︱+︱Biaslot2︱+︱Biaslot3︱)/3.

Sigma metric calculation

The sigma metric was calculated by the following formula: Sigma = (TEa−︱Bias︱) ∕CV [Citation10]. Two sets of sigma metrics were calculated, one for each of two control concentrations.

Quality goal index (QGI) ratio

The QGI ratio is a new tool highlighting the reason behind low sigma values <4. A score of <0.8 indicates imprecision, > 1.2 indicates inaccuracy, and (0.8–1.2) indicates both imprecision and inaccuracy. QGI was calculated by the following formula: QGI = Bias∕ (1.5×CV%) [Citation11].

This index can help determine the main reason why the testing performance of an analyte has a lower sigma level and might aid in the selection of the best quality improvement plan [Citation12–14]. A sigma value less than 4 (σ < 4) was used as the benchmark for the QGI analysis of analytes in this study. A QGI value less than 0.8 (QGI < 0.8) indicates that the precision of the corresponding analyte needs to be improved, whereas a value greater than 1.2 (QGI > 1.2) indicates that the trueness of the analyte needs to be improved. A QGI value between 0.8 and 1.2 (0.8 ≤ QGI ≤ 1.2) indicates that the accuracy and precision of the analyte both need to be improved.

Results

Use of the sigma metric for the evaluation of analyte performance

The analytical performance of analytes on the 9 automated analysers is detailed in . For the normal control level, a satisfactory mean sigma value >3 was observed for all of the studied parameters by all automated analysers. RBC count in Inst. A and Inst. D; Hb in all instruments except Inst. F; HCT in Inst. C, Inst. D, and Inst. F; PLT count in Inst. H; and WBC count in all instruments had the maximum mean sigma value of ≥6. Regarding the low control level, the RBC count in Inst. D, and the WBC count in Inst. B, Inst. D, and Inst. F had the highest mean sigma value of ≥6, while the PLT count in Inst. G performed poorly, with a mean sigma value <3.

Inst. H, with all parameters’ sigma values >4, performed best and was chosen as the internal reference analyser.

Quality control method design for continuous quality improvement

In this study, the IQC plans were designed according to the Westgard sigma rules with batch size for two QC levels () using the sigma metric. summarizes the sigma metric analysed in terms of TEa, CV%, and Bias%. For example, for the sigma values for the WBC assay on Inst. B of 6.55 and 9.17 for levels 1 and 2 of the QC materials, respectively, with the single rule of 13s (N = 2, R = 1) with a batch size of 1000 patient samples, was selected. However, the sigma values of the PLT count on Inst. A were 3.19 (level 1) for the QC materials, and the IQC scheme based on the low sigma value (level 1) was used to improve the efficiency of out-of-control detection. Thus, multiple rules of 13s/22s/R4s/41s/6x (N = 6, R = 1) with a batch size of 45 patient samples were recommended ().

Figure 1. Westgard sigma rules with recommended batch sizes and levels of QC (cited from website http://www.clinet.com.cn/sigmapv/#sgm4). Sigma metric = (TEa − |bias|)/CV. The sigma scale is located at the bottom of the diagram. Initially, the sigma metric is defined, and the corresponding sigma scale value is used to identify the control rules, total number of quality control materials (N) and frequency of statistical quality control events (run size). For example, the analytical performance of an analyte of more than 6 sigma corresponds to the single rule of 13s (N = 2, R = 1), with two different quality control materials with a batch size of 1000 patient samples, which is recommended as the IQC program. However, if the analytical performance of An analyte is between 3 and 4 sigma, multiple rules of 13s/22s/R4s/41s (N = 6, R = 1) with six different quality control materials with a batch size of 45 patient samples are recommended as the IQC program. ‘Yes’ means that the rule is violated, necessitating rejection of the results and corrective action; ‘No’ means that the rule is not violated, so accept and report the results.

Figure 1. Westgard sigma rules with recommended batch sizes and levels of QC (cited from website http://www.clinet.com.cn/sigmapv/#sgm4). Sigma metric = (TEa − |bias|)/CV. The sigma scale is located at the bottom of the diagram. Initially, the sigma metric is defined, and the corresponding sigma scale value is used to identify the control rules, total number of quality control materials (N) and frequency of statistical quality control events (run size). For example, the analytical performance of an analyte of more than 6 sigma corresponds to the single rule of 13s (N = 2, R = 1), with two different quality control materials with a batch size of 1000 patient samples, which is recommended as the IQC program. However, if the analytical performance of An analyte is between 3 and 4 sigma, multiple rules of 13s/22s/R4s/41s (N = 6, R = 1) with six different quality control materials with a batch size of 45 patient samples are recommended as the IQC program. ‘Yes’ means that the rule is violated, necessitating rejection of the results and corrective action; ‘No’ means that the rule is not violated, so accept and report the results.

Table 2. QC procedures selected for 5 analytes in different instruments

In addition, if the analytical performance of an analyte was below four sigma, its QGI needed to be calculated for the implementation of quality improvement measures. For example, the calculated estimates of QGI for the RBC count of Inst. B were 0.65 (level 1) and 0.68 (level 2), indicating that imprecision was the main factor hindering its analytical performance. The detailed improvement measures for the analytes in various laboratories are listed in .

Table 3. The QGI and quality improvement measures for 5 analytes with sigma <4.

Discussion

This was the first study that used a six sigma model to evaluate the analytical performance of five analytes in 9 analysers of the same laboratory. Additionally, this is the first study to use quality data collected by an online QC system, while most studies have used EQA [Citation15–18].

Haematology analysers are highly complex automated analysers that use different principles to measure the same parameters [Citation19]. The results obtained from haematology analysers are the cornerstone of numerous medical interventions, as CBC is one of the most frequently requested laboratory tests [Citation20]. The results of our study demonstrated that different levels of QC materials often lead to different sigma values for the same analytes. A study by Zhou et al [Citation1]. demonstrated that different concentrations of the same analyte will yield significantly different sigma values. The data of these studies are consistent with our results and indicate that the concentration of an analyte should be considered when sigma metric are used to evaluate the analytical performance of an assay. Particular attention should be paid to the medical decision levels of the analytes to ensure that the results being returned are reliable.

Despite being acceptable conventional QC tools (EQA and IQC), they cannot be used for assessing the exact number of defects [Citation17]. In this context, this study was conducted to provide insight into our performance and to identify the gaps and need for modification in the strategy of laboratory QC procedures by using the sigma metric as a standard of excellence. Fuadi et al [Citation21]. reported a sigma value for PLT count (L1) as measured in the Abbott Cell Dyne Ruby haematology analyser. Shaikh and Moiz [Citation22] also reported a sigma value of <3 for PLT count (L1) using the SYSMEX XE-5000 haematology analyser. Here, a sigma value of <3 was found for the PLT count in (L1) on one haematology analyser. Although the sigma value is essentially dependent on the TEa value, there is no standardized TEa performance specification for laboratory tests around the world [Citation23,Citation24]. The TEa source selection will significantly affect the sigma value in a way that may obscure the analytical performance [Citation25].

Another limitation in the sigma metric system was discussed by Verma et al [Citation13]. and Nithya et al [Citation25].; despite the acceptable values of CV% and bias% for several analytes, the sigma value was <3. They suggested that CV% and bias % might be more reliable than the sigma metric if the calculated total error (TEa) of an analyte is within allowable error limits specific for that analyte [Citation13]. The same was observed in our study: in spite of acceptable values of CV%, bias %, the calculated total error (TEa) for PLT count (level 1) had a sigma value <3 on Inst. G.

Furthermore, we found that different copies of the same haematology automated analyser in the same environment, using the same reagent, operated by the same persons, had very different performance. The best performance should be chosen as the internal reference analyser, with which agreement can be reached every 6 months or whenever needed. Inst. H, on which all analytes had sigma >4, performed best and was chosen as the internal reference analyser.

Conclusion

The sigma metric can be used as a guide to make a QC strategy and plan the QC frequency, and it can facilitate the comparison of the same assay performed by multiple systems.

Financial support

Weifang Commission of Health (wfwsjk_2019_069).

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

The author(s) reported there is no funding associated with the work featured in this article.

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