Quality indicators for implementation of safety promotion: Towards valid and reliable global certification of local programmes

Abstract

The theoretical underpinnings of safety promotion have not yet been integrated with implementation practice to ascertain between-community programme quality. This study sets out to develop a framework for verifying of the quality of community-based safety-promotion programmes in the global context. We analysed the certification indicators deployed in the international Safe Community movement in light of systems theory. Data were collected from focus group interviews with representatives from 10 certified Swedish communities and then analysed by qualitative methods. The community representatives were found to have used the present indicators mainly for marketing the safety-promotion concept to stakeholders rather than as benchmarks for safety practice. When appraised in regard to systems theory, it was found that the indicators did not cover important aspects of health-services implementation. Attainment of outcomes at the population level was not included. Consequently, that information about programme effects in high-risk groups and in risk environments could be neglected. We conclude that programme processes and outcomes at both organisational and population levels must be assessed when the quality of safety-promotion programmes is being certified. A revised set of indicators for certification of safety-promotion programmes fulfilling these criteria is presented.

Keywords:

• public-health service quality
• safety promotion
• injury control
• implementation
• focus group interviews

Acknowledgements

We are grateful to the programme managers and politicians who took their time to participate in the interviews. Joakim Ekberg, MSc, assisted us with drawing the figures. The study was supported by a grant from the Swedish Civil Contingencies Agency.