Bridge or barrier: technology, well-being, and blindness

Abstract

Purpose of the article

This study explored the impact of assistive technology on the well-being of legally blind adults.

Materials and methods

In this mixed-method study, a convenience sample of 86 legally blind adults took an electronic survey. The questionnaire was comprised of demographics, use patterns, and an instrument called TENS-Interface that measured the impact of technology on well-being categories of autonomy, competence, and relatedness. Descriptive statistics, reliability, power analysis and bivariate correlations were calculated using SPSS statistical software. Three participants completed follow up semi-structured interviews, which were analysed for themes of technological mediation using NVivo 12 software.

Results

The TENS-Interface was validated for use with a legally blind population. Descriptive statistics showed a higher mean for autonomy than competence or relatedness. Braille was positively correlated to both autonomy and competence, while screen reader proficiency was related to competence. Daily use of social media, email, instant messaging, and video calls were correlated to relatedness. The technological devices used by interview participants were analysed for technological mediation. Training was identified as an additional theme.

Conclusions

Recommendations for practice include providing training to legally blind adults in screen reader use and braille use to support well-being via competence and autonomy. Training is also recommended for this population in the use of social media, email, and video calls to promote well-being through opportunities for relatedness. Further research is recommended to explore instructional methods that are not only efficient, but also meaningful for older adults in the position of losing their vision.

IMPLICATIONS FOR REHABILITATION

• Providing access to braille instruction and braille assistive technology equipment can promote legally blind adults’ well-being by supporting their basic needs for both competence and autonomy.

• Providing training in screen reader use can promote legally blind adults’ well-being by supporting their basic need for competence.

• Providing training in use of email, social media, video calls, and instant messaging can promote legally blind adults’ well-being by supporting their basic need for relatedness.

• A consideration of technological mediation can allow practitioners to make recommendations that take into account not only efficient task completion, but issues related to meaning and social context.

• Instruction for adults losing their vision adventitiously needs to address not only efficient task performance, but also meaning and social context.

Keywords:

• User experience
• assistive technology
• blindness
• well-being
• positive technology
• postphenomenology
• technological mediation

Disclosure statement

There are no relevant financial or non-financial competing interests to report.