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Abstract
This paper examines the role of user-generated content in a traditional news organization during the coverage of the Boston marathon bombings. In-depth interviews were conducted with the journalists who made up the interactive team at the Boston Globe. The interactive team was in charge of the live blog during the week-long coverage of the marathon bombings. The study identifies the perceptions journalists hold of user-generated content during crisis reporting and the impact user-generated content had during the tense coverage. The findings suggest that user-generated content has a good way to go before being considered an integral part of breaking news content.
Disclosure statement
No potential conflict of interest was reported by the authors.