The effects of informal carers’ characteristics on their information needs: The information needs state approach

ABSTRACT

Background: There has been little research that provides a comprehensive account of the nature and aspects of information needs of informal carers. The authors have previously developed and validated a framework that accounts for major underlying states of information need. This paper aims to apply this framework to explore whether there are common demographic and socioeconomic characteristics that affect the information needs states of carers. A questionnaire about the information needs states was completed by 198 carers above 18 years old. We use statistical methods to look for similarities and differences in respondents’ information needs states, in terms of the demographic and socioeconomic variables. At least one information needs state varies among carers, in terms of seven demographic and socioeconomic variables: the age of the patient(s) that they are caring for; the condition(s) of the patient(s) that they are caring for; the number of patients that they are caring for; their length of time as a carer; their gender; the country that they live in; and the population of the area that they live in. The findings demonstrate the utility of the information needs state framework. We outline some practical implications of the framework.

KEYWORDS:

• Health information systems
• informal carers
• information needs and behavior

Acknowledgments

We thank the carers who participated in this research for their time and insights. The study has been approved by the University of Melbourne’s Human Research Ethics Committee.

Declaration of interest

The authors declare no conflict of interest in the writing of this article.