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Articles

Outcomes from an extended scope of practice speech-language pathology service for low risk ENT outpatients: A 5-year service review

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Abstract

Purpose: Early evidence supports the safety and efficiency of extended scope speech-language pathology (SLP) clinics designed to manage low risk ear nose and throat (ENT) outpatient referrals, however long-term data is lacking. The aim of this study was to complete a 5-year audit of clinical outcomes, including rates of re-referral, for a SLP Allied Health Practitioner (SLP AHP) led dysphagia and dysphonia service within an Integrated Specialist ENT Service.

Method: A retrospective audit was undertaken of all patients referred with non-urgent dysphonia and/or dysphagia symptoms over a 5-year period since establishment of the SLP AHP service. Clinical outcomes, rates and reasons for re-referral to the specialist ENT waiting list were investigated.

Result: Of 616 patient referrals, 462 patients were seen by the SLP AHP service. Most (72%, n = 333) received all required management through the clinical model, with only 28% (n = 129) requiring additional ENT intervention, consistent with previously published data. Only 36 of the 616 (6%) were re-referred/re-presented within 12 months of first presentation, of which only 12 were referred for same condition as initial referral. No adverse outcomes were recorded on the clinical database during this 5-year period.

Conclusion: Results provide further evidence that the SLP AHP service is a safe and efficient method for managing low risk ENT outpatient referrals.

Acknowledgement

The authors wish to thank all the clinical and administrative staff who have worked tirelessly in the SLP AHP service over the past 5 years.

Declaration of interest

No potential conflict of interest was reported by the author(s).

Additional information

Funding

Funding was received from the Allied Health Professions Office of Queensland 2019/2020 for a research assistant to support data auditing and provide clinical backfill to support researchers undertaking study tasks.

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