Not A One-Size-Fits-All Solution: Lessons Learned From Implementing An Electronic Resources Management System in Three Days

Abstract

Auraria Library purchased Innovative Interfaces, Inc.'s Millennium Electronic Resources Management (ERM) to manage data about acquisitions, licensing, troubleshooting, and usage statistics of electronic resources. After 3 days of implementation, the software vendor enabled resources records to display. As a result, the electronic resources team focused on creating a workflow for “coverage loads,” a process that enables data to display from the ERM system and 360 MARC Updates (see http://www.serialssolutions.com/360.marc-updates/). A year later, they reevaluated their workload and priorities, and decided to suppress resource records so that they could concentrate on their original goal of populating their ERM knowledgebase with information about their electronic resources. This case study highlights some of the lessons learned from this rapid implementation and offers a more detailed description of the “coverage load” procedures.

Keywords:

• Electronic resources management system
• e-resources
• workflow
• coverage data
• University of Colorado Denver
• Auraria Library