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Abstract
Discussions of practice research have mainly been based on researcher’s collaboration with practitioners. User involvement in practice research is described and analysed to a lesser degree. The basis of this article is a five-year-research project which aimed at developing new forms of collaboration between research, practice, education, and service users to build knowledge about improving the quality of social services. It is a government-funded research and development project in which user involvement was a prerequisite for funding. In this article, the different phases of user involvement in the research process are scrutinised and user involvement is analysed through the concepts of knowledge, equality and dialogue.