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ABSTRACT
This study contributes to clarifying how the implementation of product lifecycle management systems allow firms to improve market responsiveness due to the lack of understanding the mediating mechanisms. Empirical research that studies the mechanisms underlying the impact of product lifecycle management systems on market responsiveness has been scarce. To address the research issues, this study draws on dynamic capability view and the notion of information technology – business capability – organizational performance links to develop a theoretical model and employs empirical research methods to evaluate the model. The research results reveal that product lifecycle management system implementation allows firms to increase market responsiveness through the two enhanced partner management capabilities, namely relationship-building capability and coordination capability. By clearly identifying the underlying mechanism of product lifecycle management system-enabled market responsiveness, this study advances the current understanding of how product lifecycle management system implementation enables firms to improve market responsiveness.
Graphical abstract
Disclosure statement
No potential conflict of interest was reported by the author(s).
Additional information
Notes on contributors
Yi-Ming Tai
Yi-Ming Tai is a Professor of Information Management at National Pingtung University in Taiwan. His research interests are in the areas of digitally-enabled business transformation and innovation, business value of big data analytics, product lifecycle management, new product development, and supply chain management.
Yu-Chung Tsao
Yu-Chung Tsao is currently a Chair Professor in the Department of Industrial Management and the Director of Artificial Intelligence for Operations Management Research Center at National Taiwan University of Science and Technology (NTUST). His research interests are in the areas of Intelligent decision-making and Analytics, Artificial Intelligence Applications, Supply Chain and Logistics Management, Production and Operations management, Energy System, and Operations-Marketing/Finance/Information Interfaces Management. He has published more than 130 journal papers.
Tsung-Hui Chen
Tsung-Hui Chen is a professor of Industrial Engineering and Management department at National Yunlin University of Science and Technology. His research interests are mainly related to supply chain management, pricing scheme, production and inventory control, and hyper channel coordination. He has published in International Journal of Production Economics, Computers and Industrial Engineering, Transportation Research Part E: Logistics and Transportation Review, Journal of the Operational Research Society, International Journal of Production Research, Computers & Operations Research, Journal of Industrial and Production Engineering.