https://orcid.org/0000-0002-4734-5802
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ABSTRACT
Purpose: The purpose of this study was to validate an existing measure of The Volunteer Satisfaction Index – Chinese (VSI-C) using the sample of 1,046 secondary school students. Method: In this study, the factor structure of VSI-C was explored and reexamined with a sample of secondary school students in Hong Kong in order to ensure the scale to be psychometrically sound and applicable to diversified student populations. Results: The exploratory factor analysis revealed in this examination that a three-factor structure that differs from the model proposed by the scale developers and the version used in a number of previous studies. A revised 19-item scale was introduced after the confirmatory factor analysis was conducted. VSI-C would be a psychometrically sound measure in measuring volunteer satisfaction across different student populations. Discussion: Implications are discussed for assessing volunteer satisfaction, offering volunteer training and conducting future research on related topics.