ABSTRACT
Pursuit of dual social and economic missions has created complicated dilemmas for social enterprises that whether they should rely more on nonprofit (e.g., grant dependency) or for-profit (e.g., trade dependency) strategies. Utilizing a sample of 164 UK social enterprises, this study found that relative to grant dependency, trade dependency has a more substantial positive direct effect on social performance. However, it has a more substantial positive indirect effect via learning orientation on economic and social performances. Therefore, this study concludes that social enterprise managers should prefer trade dependency to grant dependency to improve social performance. Nevertheless, they must promote and enhance learning culture and values (i.e., learning orientation) to concurrently improve, or at least not to deteriorate, their social enterprises’ economic performance. The findings of this study are crucial for policymakers as well to develop and implement policies and programs to support social enterprises.
Introduction
Social enterprise has recently attracted much attention from policymakers, practitioners, and scholars (Doherty & Kittipanya-Ngam, Citation2020). Scholars believe that unlike a charity and a commercial business, social enterprises, as a result of carrying both economic and social goals, can be financially sustainable and provide sustainable solutions to social challenges (Doherty et al., Citation2014; Gupta et al., Citation2020). Despite a growing interest of scholars in social enterprise and surge in its study, very few empirical studies have addressed social enterprise performance (for example, Battilana & Lee, Citation2014; Bhattarai et al., Citation2019; Liu et al., Citation2015; Staessens et al., Citation2019). As a result, whether and how a social enterprise can achieve its dual performance goals in a current socio-economic and political situation that exerting massive pressure on it to rely only on the market income has yet to be understood (Ko & Liu, Citation2020; Maier et al., Citation2016). We define social enterprise as a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community rather than being driven by the need to maximize profit for shareholders or owners (DTI, Citation2002, p. 7).
Drawing on the resource dependency theory (Pfeffer & Salancik, Citation1978) and a sample of 164 UK social enterprises, we aim to bring a new understanding by empirically investigating how, relative to grant dependency, trade dependency influences social enterprise performance (economic and social). Specifically, we test a mediating role of learning orientation to explore a process to understand how, relative to grant dependency, trade dependency influences the economic and social performances of a social enterprise. We considered learning orientation, which refers to an organization’s “basic attitude towards learning” (Real et al., Citation2014, p. 189), as a mediating variable for two main reasons. First, learning orientation has long been considered a strategic resource of a firm (Baker & Sinkula, Citation1999; Calantone et al., Citation2002). Second, the more a social enterprise adopts trade dependency, the more it is likely to be entrepreneurial-oriented (Weerakoon et al., Citation2020). Extant research (Wang, Citation2008) shows that learning orientation plays a crucial role for a firm to capitalize on the performance advantage of its entrepreneurial orientation.
Hypothesis and conceptual model
Consistent with the resource dependency theory (Pfeffer & Salancik, Citation1978) and reviewing social entrepreneurship literature (for example, Gras & Mendoza-Abarca, Citation2014; Gupta et al., Citation2020) and learning orientation literature (for example, Alegre & Chiva, Citation2013; Calantone et al., Citation2002; Wilson & Perepelkin, Citation2020), we develop following four hypotheses. H1a: Trade dependency has a stronger positive effect on economic performance than grant dependency. H1b: Trade dependency has a more substantial positive effect on social performance than grant dependency. H2: Trade dependency has a more substantial positive effect on learning orientation than grant dependency. H3a: Learning orientation positively influences the economic performance of social enterprises. H3b: Learning orientation positively influences the social performance of social enterprises. H4a: Learning orientation mediates the positive relationship between “trade vs. grant dependency” and economic performance. H4b: Learning orientation mediates the positive relationship between “trade vs. grant dependency” and social performance ().
Methodology
We administered survey responses from randomly selected one thousand social enterprises from UK social enterprises’ online directories. We adopted the UK government’s Social Enterprise definition as “a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community rather than being driven by the need to maximize profit for shareholders or owners” (DTI, Citation2002, p. 7). After two reminder e-mails, we received 210 responses (21%). Out of them, we retained 164 useable responses (16.4%).
Data analysis and hypothesis testing
After evaluating the measurement model, we estimated structural equation Modeling (SEM) with Mplus (Muthén & Muthén, Citation2012) and performed bootstrapping (1000) analysis (Bollen & Stine, Citation1990) using path analytic procedures to test our hypothesis (Hayes & Preacher, Citation2014).
presented constructs’ reliability and validity.
Table 1. Constructs’ validities and reliabilities
Hypothesis testing
Hypothesis 1a not supported (b = −0.233, 95% CI = −0.542 to 0.049)
Hypothesis 1b supported (b = 0.576, 95% CI = 0.211 to 0.912).
Hypothesis 2 supported (b = 0.398, p < .001)
Hypothesis 3a supported (β = 0.289, p < .001)
Hypothesis 3b supported (β = 0.322, p < .001)
Hypothesis 4a supported (b = 0.130, 95% CI = 0.035 to 0.257)
Hypothesis 4b supported (b = 0.132, 95% CI = 0.020 to 0.271)
Discussions and conclusions
Recently, literature on not-for-profit firms and social enterprises has increasingly suggested trade dependency as a “magic stick” for the not-for-profit firms and the social enterprises to achieve their financial sustainability (Henderson et al., Citation2018; King, Citation2017; Reficco et al., Citation2020) (). However, the findings of this study do not fully validate this line of literature and, instead, warn that adopting trade dependency can be detrimental to the social enterprises if they do not put in place a mechanism, such as learning orientation, to transform the positive effect of trade dependency on economic performance. This study’s findings have highlighted the significant role of learning in trade-dependent social enterprises.
Notably, the findings of this study provide empirical evidence to the argument that adoption of trade dependency or becoming more business-like does not necessarily negate the social performance of social enterprises (Castellas et al., Citation2019; Haigh & Hoffman, Citation2011). Our findings contradict Foster and Bradach (Citation2005) assertion that trade dependency can distract social enterprise managers from social missions, leading to mission drift, and of Massetti (Citation2008) that social enterprises’ social and economic goals trade-off to each other. However, this study’s findings support emerging social entrepreneurship discourse that social enterprises’ economic and social performances could be improved simultaneously (Bhattarai et al., Citation2019; Liu et al., Citation2015; Di Zhang & Swanson, Citation2013).
Moreover, by empirically demonstrating variations in performance (economic and social) and learning orientation in between trade-dependent social enterprises and grant-dependent social enterprises, this study contributes to extend the applicability of resource dependency theory (Pfeffer & Salancik, Citation1978) to the context of social enterprises (Gras & Mendoza-Abarca, Citation2014) particularly in explaining heterogeneity in social enterprise performances. The findings highlight that management of resource dependency should be crucial for social enterprises to be able to adapt, develop, and implement necessary resources and capabilities to achieve both their social and economic goals simultaneously.
In addition to the theoretical contributions, this study’s findings have the following main implications for practice. Firstly, this study’s findings serve as an essential guide to the managers and owners of social enterprises to improve their economic and social performance. Our findings suggest that social enterprise managers can enhance their social performance by selling their products and employing a market-based approach. However, trade dependency can only improve their economic performance only if they adopt and develop a learning-oriented culture in their organization. It also illustrates and suggests that the managers and owners of a social enterprise should not be concerned about engagement in the generation of market-based income as it enhances their social performance and does not negate financial performance. Finally, this study’s findings recommend developing a learning-oriented culture in all social enterprises, and most importantly, in trade-dependent social enterprises to improve both their economic and social performances simultaneously.
References
- Alegre, J., & R. Chiva. (2013). Linking entrepreneurial orientation and firm performance: The role of organizational learning capability and innovation performance. Journal of Small Business Management, 51(4), 491–507. https://doi.org/https://doi.org/10.1111/jsbm.12005
- Baker, W. E., & J. M. Sinkula. (1999). Learning orientation, market orientation, and innovation: Integrating and extending models of organizational performance. Journal of Market-Focused Management, 4(4), 295–308. https://doi.org/https://doi.org/10.1023/A:1009830402395
- Battilana, J., & M. Lee. (2014). Advancing research on hybrid organizing–Insights from the study of social enterprises. Academy of Management Annals, 8(1), 397–441. https://doi.org/https://doi.org/10.5465/19416520.2014.893615
- Bhattarai, C. R., C. C. Kwong, & M. Tasavori. (2019). Market orientation, market disruptiveness capability and social enterprise performance: An empirical study from the United Kingdom. Journal of Business Research, 96, 47–60. https://doi.org/https://doi.org/10.1016/j.jbusres.2018.10.042
- Bollen, K. A., & R. Stine. (1990). Direct and indirect effects: Classical and bootstrap estimates of variability. Sociological Methodology, 20, 115–140. https://doi.org/https://doi.org/10.2307/271084
- Calantone, R. J., S. T. Cavusgil, & Y. Zhao. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515–524. https://doi.org/https://doi.org/10.1016/S0019-8501(01)00203-6
- Castellas, E. I., W. Stubbs, & V. Ambrosini. (2019). Responding to value pluralism in hybrid organizations. Journal of Business Ethics, 159(3), 635–650. https://doi.org/https://doi.org/10.1007/s10551-018-3809-2
- Di Zhang, D., & L. A. Swanson. (2013). Social entrepreneurship in nonprofit organizations: An empirical investigation of the synergy between social and business objectives. Journal of Nonprofit & Public Sector Marketing, 25(1), 105–125. https://doi.org/https://doi.org/10.1080/10495142.2013.759822
- Doherty, B., H. Haugh, & F. Lyon. (2014). Social enterprises as hybrid organizations: A review and research agenda. International Journal of Management Reviews, 16(4), 417–436. https://doi.org/https://doi.org/10.1111/ijmr.12028
- Doherty, B., & P. Kittipanya-Ngam. (2020). The emergence and contested growth of social enterprise in Thailand. Journal of Asian Public Policy, 14(2), 1–21. https://doi.org/https://doi.org/10.1080/17516234.2020.1777628
- DTI. (2002). Social enterprise: A strategy for success. Department of Trade and Industry. http://www.cabinetoffice.gov.uk/third_sector/social_enterprise/action_plan.aspx.
- Foster, W., & J. Bradach. (2005). Should nonprofits seek profits? Harvard Business Review, 83(2), 92–100. https://hbr.org/2005/02/should-nonprofits-seek-profits
- Gras, D., & K. I. Mendoza-Abarca. (2014). Risky business? The survival implications of exploiting commercial opportunities by nonprofits. Journal of Business Venturing, 29(3), 392–404. https://doi.org/https://doi.org/10.1016/j.jbusvent.2013.05.003
- Gupta, P., S. Chauhan, J. Paul, & M. Jaiswal. (2020). Social entrepreneurship research: A review and future research agenda. Journal of Business Research, 113, 209–229. https://doi.org/https://doi.org/10.1016/j.jbusres.2020.03.032
- Haigh, N., & A. J. Hoffman. (2011). Hybrid organizations: The next chapter in sustainable business. Organizational Dynamics, 41(2), 126–134. https://doi.org/https://doi.org/10.1016/j.orgdyn.2012.01.006
- Hayes, A. F., & K. J. Preacher. (2014). Statistical mediation analysis with a multicategorical independent variable. British Journal of Mathematical and Statistical Psychology, 67(3), 451–470. https://doi.org/https://doi.org/10.1111/bmsp.12028
- Henderson, F., C. Reilly, D. Moyes, & G. Whittam. (2018). From charity to social enterprise: The marketization of social care. International Journal of Entrepreneurial Behavior & Research, 24(3), 651–666. https://doi.org/https://doi.org/10.1108/IJEBR-10-2016-0344
- King, D. (2017). Becoming business-like: Governing the nonprofit professional. Nonprofit and Voluntary Sector Quarterly, 46(2), 241–260. https://doi.org/https://doi.org/10.1177/0899764016663321
- Ko, W. W., & G. Liu. (2020). The transformation from traditional nonprofit organizations to social enterprises: An institutional entrepreneurship perspective. Journal of Business Ethics, 171, 15–32. https://doi.org/https://doi.org/10.1007/s10551-020-04446-z
- Liu, G., T.-Y. Eng, & S. Takeda. (2015). An investigation of marketing capabilities and social enterprise performance in the UK and Japan. Entrepreneurship Theory and Practice, 39(2), 267–298. https://doi.org/https://doi.org/10.1111/etap.12041
- Maier, F., M. Meyer, & M. Steinbereithner. (2016). Nonprofit organizations becoming business-like: A systematic review. Nonprofit and Voluntary Sector Quarterly, 45(1), 64–86. https://doi.org/https://doi.org/10.1177/0899764014561796
- Massetti, B. L. (2008). ‘The social entrepreneurship matrix as a “tipping point” for economic change. Emergence: Complexity and Organisation, 13(4), 443–453.
- Muthén, L. K., & B. O. Muthén. (2012). Mplus statistical modeling software (Version 7). Los Angeles, CA: Muthén & Muthén.
- Pfeffer, J., & G. R. Salancik. (1978). The external control of organizations: A resource dependence perspective. Harper and Row.
- Real, J. C., J. L. Roldán, & A. Leal. (2014). From entrepreneurial orientation and learning orientation to business performance: Analysing the mediating role of organizational learning and the moderating effects of organizational size. British Journal of Management, 25(2), 186–208. https://doi.org/https://doi.org/10.1111/j.1467-8551.2012.00848.x
- Reficco, E., F. Layrisse, & A. Barrios. (2020). From donation-based NPO to social enterprise: A journey of transformation through business-model innovation. Journal of Business Research, 125, 720–732. https://doi.org/https://doi.org/10.1016/j.jbusres.2020.01.031
- Staessens, M., P. J. Kerstens, J. Bruneel, & L. Cherchye. (2019). Data envelopment analysis and social enterprises: Analysing performance, strategic orientation and mission drift. Journal of Business Ethics, 159(2), 325–341. https://doi.org/https://doi.org/10.1007/s10551-018-4046-4
- Wang, C. L. (2008). Entrepreneurial orientation, learning orientation, and firm performance. Entrepreneurship Theory and Practice, 32(4), 635–657. https://doi.org/https://doi.org/10.1111/j.1540-6520.2008.00246.x
- Weerakoon, C., A. McMurray, N. Rametse, & P. Arenius. (2020). Knowledge creation theory of entrepreneurial orientation in social enterprises. Journal of Small Business Management, 58(4), 834–870. https://doi.org/https://doi.org/10.1080/00472778.2019.1672709
- Wilson, G. A., & J. Perepelkin. (2020). Failure learning orientation, entrepreneurial orientation, and financial performance among US biotechnology firms. Journal of Small Business Management, 1–19. https://doi.org/https://doi.org/10.1080/00472778.2020.1816434