Abstract
The purpose of this paper is to present the second part of a detailed, step-by-step case study of a simple Six Sigma Green Belt project. In the last edition of Quality Engineering, the first part of a Six Sigma Green Belt case study was presented. That paper showed the Define and Measure phases of the DMAIC method. This paper presents the rest of the case study, or the Analyze, Improve, and Control phases of the DMAIC method.
Acknowledgments
Notes
*The idea for a Six Sigma case study focusing on MSD was adapted from Cordis Corporation's (A Division of Johnson & Johnson) Six Sigma training manuals that were developed by Oriel Inc. (Madison, WI). Metallic Securing Devices (MSDs) are paper clips.