Alienation: a Discrepancy Approach

Abstract

A discrepancy measure of job-related alienation, labeled power discrepancy, is introduced. Power discrepancy was measured by the difference between the amount of job-related power workers feel they are able to exercise on their present jobs and the amount of power they feel they should be able to exercise. Three types were derived: workers whose perceived power was less than the amount they felt that they should have (deficit power); workers with as much perceived power as they felt they should have (balanced power); and workers whose perceived power exceeded what they believed they should have (surplus power). It is found that power deficit increases with the degree of functional specialization at work and that power deficit is the most common experience regardless of the extent of functional specialization. Instrumental work orientation and isolation from organizational goals is the most pronounced among workers with deficit power. Workers with surplus job-related power are on a par with those with a balance between perceived and desired power in terms of consummatory work orientation and commitment to organizational goals. Among workers with less job-related power than they feel they should have, instrumental work orientation and isolation from organizational goals are higher among less affluent, younger, and loss educated workers. Introduction of a measure of the importance of work-related power did not help in explaining this last finding.