Abstract
In this article I illustrate the connections between talk, emotion management, and identity. In much of the recent work on collective, discursive strategies such as narrative and rhetoric, this link is left implicit. Through the study of a support group for parents of “troubled” teenagers, I highlight how parents' rhetorical talk created an emotional pathway that enabled them to maintain their good-parent identities despite their teenagers' rebellion. Parents used a personal responsibility rhetoric to make sense of their teenagers' misbehavior. For the most part as parents applied the personal responsibility rhetoric, they followed meeting protocol. Occasionally, however, parents violated the rhetoric's expression rule that parents were to avoid talking about guilt. I address how parents collectively constructed meeting discourse and conclude that their use of the personal responsibility rhetoric was how they collectively managed their own and each others' emotions. As a result they set the stage for becoming strict disciplinarians, which made it possible to see themselves as good parents, regardless of their teenagers' rebellion.