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Abstract
On the basis of 39 in-depth, semi-structured interviews with women call center workers and their parents based in Jaipur and New Delhi, this article explores the nature of parental support available to unmarried call center women agents in India. The article fi nds that parental support is crucial to nighttime call center employment in the context of a dominant patriarchal society of India. Instrumental aid in terms of supporting the daughters’ night work life is provided by mothers, whereas empathetic support for the employment is given primarily by the fathers. Women retain control over their earnings, contributing income to the family both directly and indirectly. However, call center work remains transient due to the absence of social support required for continuing call center employment in the marital home.
