Advanced search
Publication Cover
Information Systems Management Volume 22, 2005 - Issue 4
Submit an article Journal homepage
2,077
Views
263
CrossRef citations to date
0
Altmetric
Ubiquitous Computing

Managing the Paradoxes of Mobile Technology

Sirkka L. Jarvenpaa The Bayless/Rauscher Pierce Refsnes Chair in Business Administration and co-founder and co-director of the Center for Business, Technology, and Law at the McCombs Business School, University of Texas at Austin.
&
Karl R. Lang Research interests include decision technologies, management of digital business processes, and mobile information environments. Dr. Lang holds a Ph.D. in management science from the University of Texas at Austin and is currently an associate professor in information systems at Baruch College, CUNY.
Pages 7-23 | Published online: 21 Dec 2006
 
Sample our Computer Science journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

Abstract

This article reports on a large-scale, international focus group study that examined the experiences of mobile technology users in Hong Kong, Japan, Finland, and the United States. It identifies eight central mobile technology paradoxes that shape user experience and behavior, suggests possible design features that relate to the experienced paradoxes, and discusses how these features could be better managed.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related Research Data

People-to-People-to-Geographical-Places: The P3 Framework for Location-Based Community Systems
Source: Springer Science and Business Media LLC
Expectations of technology use during meetings: An experimental test of manager policy, device use, and task-acknowledgment:
Source: SAGE Publications
Mobile commerce at crossroads
Source: Association for Computing Machinery (ACM)
Switching on and off … : Does smartphone use obstruct the possibility to engage in recovery activities?
Source: Informa UK Limited
Role of Perceived Value in Acceptance of “Bring Your Own Device” Policy
Source: IGI Global
Assembling iPads and Mobility in Two Classroom Settings
Source: Springer Science and Business Media LLC
The Influence of Communication Technologies on Perceived Work Life Conflict, Burnout, Job Satisfaction, and Turnover Intentions
Source: SAGE Publications
Work-related Technology Use
Source: Wiley
Advanced Focus Group Research
Source: SAGE Publications, Inc.
Intention of adoption of mobile payment: An analysis in the light of the Unified Theory of Acceptance and Use of Technology (UTAUT)
Source: Emerald
Assessing M-Commerce Opportunities
Source: Informa UK Limited
Socio-technical Arrangements for mHealth: Extending the Mobile Device Use and Adoption Framework
Source: Springer Berlin Heidelberg
Case Mobile Ticketing
Source: IGI Global
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
Source: ACM Press
Personal and contextual determinants of coping strategies.
Source: American Psychological Association (APA)
Switching behavior of mobile users: do users' relational investments and demographics matter?
Source: Informa UK Limited
The knife cuts on both sides: Examining the relationship between cross‐domain communication and work–family interface
Source: Wiley
The role of the smartphone in the transition from medical student to foundation trainee: a qualitative interview and focus group study.
Source: BMC
Consumer attitudes on mobile payment services : results from a proof of concept test
Source: Emerald
Parents' and Children's Perspectives on Family Technology Rules
Source: Association for Computing Machinery (ACM)
The Use of Communication Technology in the Context of Adolescent and Family Development: An Integration of Family and Media Theories
Source: Wiley
CASE tools as organizational change: investigating incremental and radical changes in systems development
Source: JSTOR
An empirical investigation of mobile ticketing service adoption in public transportation
Source: Springer Science and Business Media LLC
The “Myth of Separate Worlds”: An Exploration of How Mobile Technology has Redefined Work-Life Balance
Source: Springer Berlin Heidelberg
Continuous mobile banking usage and relationship commitment – A multi-country assessment
Source: Palgrave Macmillan Ltd.
So, how do people really use their handheld devices? An interactive study of wireless technology use
Source: Scholarship at UWindsor
M-BUSINESS: ECONOMY DRIVER OR A MESS
Source: Association for Information Systems
Integrated information environment or matrix of control? The contradictory implications of information technology
Source: Elsevier BV
Enacting new temporal boundaries: the role of mobile phones
Source: Informa UK Limited
Smartphone Paradoxes in Working Mothers’ Pursuit of Work-Life Balance
Source: Springer International Publishing
Big Data and corporate reporting: impacts and paradoxes
Source: Emerald
Friend or foe? The ambivalent relationship between mobile technology and its users
Source: Springer-Verlag
An interpretive study of mobile work practices
Source: Emerald
Exploring the Implications of M-Commerce for Markets and Marketing
Source: Springer Science and Business Media LLC
Paradoxical implications of personal social media use for work
Source: eScholarship, University of California
Integrated thinking leading to integrated reporting: case study insights from a global player
Source: Emerald
Culture, conditions and paradoxical frames.
Source: SAGE Publications
Exploring Merchant Adoption of Mobile Payment Systems: An Empirical Study
Source: Indiana University Press
On the phenomenology of technology: the “Janus-faces” of mobile phones
Source: Elsevier BV
Factors affecting purchase intention on mobile shopping web sites
Source: Emerald
The paradoxical effects of digital artefacts on innovation practices
Source: Informa UK Limited
Media Mastery: Paradoxes in College Students’ Use of Computers and Mobile Phones:
Source: SAGE Publications
Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications
Source: Institute for Operations Research and the Management Sciences (INFORMS)
Work or leisure? Designing a user-centered approach for researching activity in the wild
Source: Springer Science and Business Media LLC
Introduction
Source: Association for Computing Machinery (ACM)
Examining the infusion of mobile technology by healthcare practitioners in a hospital setting
Source: Springer Science and Business Media LLC
Smartphone Use and Daily Recovery
Source: Wiley

Linking provided by 

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.