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Information Systems Management Volume 15, 1998 - Issue 3

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Strategic Planning

It-Enhanced Productivity and Profitability

William R. King A professor in the Katz Graduate School of Business of the University of Pittsburgh. He has served as the founding president of the Association for Information Systems and as president of the Institute of Management Sciences (now INFORMS) and as editor-in-chief of the Management Information Systems Quarterly. version of business process reengineering, while paying few dividends to shareholders, has been readopted by many American businesses.

Pages 70-72 | Published online: 21 Dec 2006

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https://doi.org/10.1201/1078/43185.15.3.19980601/31138.11

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Abstract

More than four years ago, the author wrote that, “U.S. businesses have based their investments in IT more on faith than on demonstrated results,” but that, “… IT investments may have finally begun to pay off.”¹

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