Abstract
Jean Lipman-Blumen and Harold J. Leavitt, Hot Groups: Seeding Them, Feeding Them, and Using Them to Ignite Your Organization, New York: Oxford University Press (1999) 296 pp.
Thomas H. Davenport, Mission Critical: Realizing the Promise of Enterprise Systems, Boston: Harvard Business School Press (2000) 336 pp.
W.H. Inmon, Ken. Rudin, Christopher K. Buss, and Ryan Sousa, Data Warehouse Performance, New York: Wiley (1999) 444 pp.
Jay Liebowitz (ed.) Knowledge Management Handbook, CRC Press (1999) 312 pp.