Offshore Software Development: The View from Indian Suppliers

Abstract

The literature of information systems outsourcing and offshore development of software mainly considers the customers perspective (U.S. perspective). This article approaches these issues from the perspective of an offshore software supplier and identifies the key success factors in offshore development. It looks at various business models in use, and identifies four different stages of growth of relationships between suppliers and customers. Finally, it outlines the steps to move from one stage of the relationship to the next.