![Sample our Engineering & Technology journals, sign in here to start your access, latest two full volumes FREE to you for 14 days]({"type":"image" , "src" : "/sda/5933/TOC-Subject-Sample-2021-Engineering-Tech.jpg"})
Abstract
In 1994, in these pages, I predicted that the much-discussed “productivity paradox,” which addressed the alleged failure of massive IT investments by U.S. firms to have produced productivity gains, was about to become history as U.S. productivity improvements began to accelerate.Whatever mix of insight and luck I drew on, this came to pass. Now the pendulum has swung completely and one sees almost every productivity improvement attributed to IT in the popular press.