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Abstract
Amrit Tiwana, The Knowledge Management Toolkit, Upper Saddle River, NJ: Prentice Hall PTR (2000), 608 pp.
Amrit Tiwana, The Essential Guide to Knowledge Management: E-Business and CRM Applications, Upper Saddle River: Prentice Hall PTR (2001), 315 pp.
Wendi R. Bukowitz and Ruth L. Williams, The Knowledge Management Fieldbook, Edinburgh Gate, UK: Financial Times-Prentice Hall (2000), 375 pp.
Thomas Housel and Arthur H. Bell, Measuring and Managing Knowledge, New York: McGraw-Hill (2001), 162 pp.
Daryl Morey, Mark Mabury, and Bhavani Thuraisingham, Eds., Knowledge Management: Classic and Contemporary Works, Cambridge, MA: MIT Press (2000), 435 pp.
Jeffrey Pfeffer and Robert I. Sutton, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, Boston, MA: Harvard Business School Press (2000), 314 pp.