Professional Services Organizations and the Role of Consulting in the New Economy

Abstract

An ever-demanding consumer and business world is continuing to force consultants to react to market forces faster and with deeper insight than ever before. the underpinning of individual knowledge roles by enabling technology is changing the consulting industry into newer forms. Consultants will have to be even more aware of their own, as well as their firms', role within such a business environment. the author provides a perspective on the role of consultants and consulting in a dynamic and ever-changing business world, where the consulting remit is being increasingly dictated by the convergence of mergers and acquisition activity, technology, globalization, and the opportunities presented by automated business process solutions for professional services.