Abstract
E-commerce demands that IT managers pay just as close attention to business issues as to technical ones. What are the company's goals for the B2B E-commerce marketplace? What are the volume and size of the buyer–supplier transactions? How unique and complex are the buyer–supplier interaction processes in the firm? These are some of the key business questions IT managers must be able to answer. This article addresses these questions, as well as others, and takes an equally close look at the issues surrounding infrastructure and technology.