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Original Articles

Public Relations as Negotiation: An Issue Development Perspective

Pages 57-77 | Published online: 19 Nov 2009
 

Abstract

In this essay 1 reconceptualize public relations as negotiation within an issue development perspective, Issue development is a communication approach to negotiation that focuses on the framing and reframing of issues. Theoretical characteristics of communication and negotiation models are utilized to identify shortcomings of the two-way symmetrical model and to advance notions of public relations as negotiation within an issue development framework. Issue development public relations is a management process of negotiating the organization public relationship. Theoretical implications and future research questions are indicated.

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