Enhancing Skills for Everyday Problem Solving, Decision Making, and Conflict Resolution in Special Needs Students with the Support of Computer-Based Technology

Abstract

Too many special needs students leave school without being able to compete effectively for jobs which require problem solving, skilled literacy, knowledge of technology, and at least adequate interpersonal skills. In this article, key problem solving and decision making skills in which special needs students are deficientare outlined and evidence is presented for the importance of teaching these skills. A specific procedure called the Personal Problem Solving Guide, utilizing readily available personal computer technology to teach children social decision making and problem solving, is described. The Guide provides formats that allow for constructive behavior in discipline situations, as well as anticipatory guidance for managing conflicts, thinking about health choices, and reviewing everyday interpersonal and academic situations before taking impulsive action. A case illustration and related information are presented to demonstrate the feasibility and benefits of using the computer as a tool for oromoting effective learning of social decision making skills and for bromotinlg the behavioral application of these skills among special needs populations.