The Case Management Model in Employee Assistance Programs

Abstract

This paper suggests the case managcment practice model is applicable to EAP settings. Most of the presenting problems in the workplace require short-term intervention. The case management practice model emphasizes short-term treatment and/or intervention. As a system approach, it provides a mediating strategy that is useful in working with employees and negotiating with significant others. The case management model focuses on the client assuming responsibility and using his or her strengths in resolving the presenting problem.