One Organization's Experience in a Case Management/EAP Program:

Abstract

Historically, Employee Assistance Programs (EAPs) have been viewed as an employee benefit even though there is documented evidence of their cost-effectiveness for the company. This article presents an integration of the Employee Assistance Program and Case Management as a way of providing a proactive method of containing health care costs. Such an integration will expand the focus of the Employee Assistance Program, strengthen our role as an employee advocate, and provide a method of demonstrating to corporations that EAPs do contribute to the "bottom line" profit margin of the company. This article outlines the components of an effective, comprehensive Employee Assistance Program and discusses the process of integrating a Case Management system that emphasizes local demographic control within the EAP.