ABSTRACT
An Employee Assistance Program (EAP) at a nuclear power plant has been determined to be a cost-effective program through exploration of underlying constructs of cost-benefit analyses, and utilization rates. Cost effectiveness of employee assistance programming is measured by analyzing both obscure and explicit factors. This discussion explicates these factors, and explores how EAPs can minimize losses in the industrial setting. The impact of the consumer'S “grapevine” is also noted. The corollary between increased utilization and cost-effectiveness is studied in the review of EAP services at a nuclear power plant.