Ideas on Best Practices for Employee Assistance Program Policies

Abstract

Policies are the foundation upon which Employee Assistance Programs are created. Despite this, little literature exists concerning what should be included in a formal policy. An outline is provided recommending attributes that would be of value to include and a mechanism to evaluate new and existing policies. The best practices guideline includes what should be included in an opening statement of principles and what procedures should be put in place for referral, monitoring and evaluation. Recommended responsibilities for program development are also included, as are recommendations regarding functions for different positions within the workplace with respect to an EAP.

Key Words:

• EAP policy
• EAP program development
• best practices