A Case Study of Micro-computer Utilization and Staff Efficiency:

Abstract

The provision of effective services for severely impaired children poses a significant problem to the provider organization. Beyond the clinical/educational issues is the difficulty of efficient resource management. This case study details the development of a comprehensive dedicated micro-computer system designed to manage the administrative and clerical tasks required of service providers. Data are presented on the effects of computerization spaning an eight year period. The impact is evaluated very positively but cautions are also raised.