Using the Vantage Analysis Chart to Solve Organization-Wide Problems

Abstract

Organizations are extremely complex and Performance Engineers can quickly become overwhelmed with all of the information available in even the smallest of systems. The Vantage Analysis Chart (VAC) was designed to help Performance Engineers analyze such information in an orderly and useful fashion. The VAC has six different vantage points from which to analyze an organization: philosophical, social, organizational, departmental, and individual outcomes and individual activities. This article shows Performance Engineers how to target their investigations to gather information at all vantage levels, to use the information to analyze problems and to develop interventions consistent with the values at all levels of vantage.