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Journal of Organizational Behavior Management Volume 16, 1996 - Issue 2
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CASE STUDIES

A Comparison of Staff Acceptability of Immediate versus Delayed Verbal Feedback in Staff Training

Dennis H. Reid Carolina Behavior Analysis and Support Center, Ltd. and the Western Carolina Center, Morganton, NC, USA
&
Marsha B. Parsons Carolina Behavior Analysis and Support Center, Ltd. and the Western Carolina Center, Morganton, NC, USA
Pages 35-47 | Published online: 08 Oct 2008
 
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Abstract

A growing concern in Organizational Behavior Management (OBM) research is the degree of staff acceptability of OBM procedures. We compared staff acceptability of immediate versus delayed verbal (spoken) feedback within a program designed to train human service personnel how to teach adaptive skills to people with severe disabilities. In Phase 1, following classroom-based instruction 16 staff were provided the choice of whether to receive immediate or delayed feedback, or to indicate no feedback preference, prior

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