Experiences and Needs of Adult Protective Services Case Managers When Assisting Clients Who Have Companion Animals

ABSTRACT

Enhancing the safety and quality of life of adults who require protective services must frequently include consideration of their companion animals. Six Adult Protective Services case managers reported on their experiences with clients who had pets. Issues discussed included clients' neglect of themselves and their pets, attachment to and loss of pets, abuse and threats to harm a pet, collecting or hoarding of animals, and staff encounters with aggressive animals. The case managers made recommendations concerning agency procedures, staff training and useful support services to offer staff and clients when companion animals are present.

KEYWORDS:

• Adult protective services
• animal pets
• attachment to pet