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ABSTRACT
QuickDOC is a software package that enables Interlibrary Loan (ILL) staff to enter DOCUNE ILL requests offline and upload them quickly to the DOCLINE system. It also enables users to automatically collect a range of statistics and billing information. QuickDOC is designed to be flexible and can be used in a number of different ways. This study aimed to find out how ILL staff, particularly in larger, net lending libraries, are using it and how satisfied they were with it. The study found that QuickDOC is able to function in large ILL operations and measured user satisfaction is measured. The variety of uses is described and possible enhancements are discussed.