HIV/AIDS-Related Electronic Queries and Responses

ABSTRACT

Although information about HIV and AIDS has become abundant and accessible, questions from health care providers and consumers alike continue to persist. As part of an HIV/AIDS outreach program begun in 1995, a Web-based model was created to facilitate access to relevant information. The model includes an interactive component whereby individuals can pose questions to HIV specialists. Web-based queries and responses have been captured and recorded since the project's inception. A total of 192 query encounters were collected, sorted, and analyzed with descriptive statistics.

Key Words:

• HIV
• AIDS
• education
• information networks
• information services